Better preparation.
Smoother shipping.

• Locations: Full pickup and delivery addresses, ZIP codes, facility names, and all stops.
• Timing: Ready date, dock hours, appointment requirements, and the required delivery date. Include time zones.
• Freight: Commodity, piece or pallet count, packaged dimensions, total weight, and whether it can be stacked.
• Handling: Dock or ground-level loading, forklift or crane availability, liftgate needs, tarping, and driver assistance.
• Special requirements: Tell us about high-value cargo, temperature needs, hazardous materials, or cross-border requirements before booking.

For a recurring lane, include expected loads per week, seasonal peaks, and whether trailers can be dropped.

A trailer can be placed at your facility for loading or unloading before a scheduled exchange. A pool supports a repeating cycle of empty, loading, loaded, and departing trailers.

• Share your daily volume and how long each trailer normally stays on site.
• Confirm yard space, trailer access, dock availability, and who can move trailers.
• Plan how loaded trailers, seals, references, and release times will be communicated.
• Discuss weekend activity, month-end surges, empty returns, and trailer inventory.

Pool size and pricing depend on the lane, trailer dwell, capacity, and operating plan. A drop trailer does not mean unlimited storage.

• Measure the complete shipping configuration: length, width, height, and verified weight, including packaging and attachments.
• Provide clear photos and a drawing when available. Identify anything that can be removed or lowered for transport.
• Explain how the freight will be loaded and unloaded: driven on, crane, forklift, or another method.
• Share site access restrictions, ground conditions, loading contacts, and receiving hours.
• Identify manufacturer-designated lifting and securement points for review by the transportation team.

Trailer selection, routing, permits, and timing require shipment-specific review. Confirm the transportation plan before committing to a delivery schedule.

• Confirm the date, local time zone, appointment number, and facility contact at both ends.
• Check whether the facility uses appointments, open windows, or first-come service.
• Have freight, paperwork, dock space, and loading staff ready for the agreed arrival.
• Notify SCF promptly about schedule changes or delays. Record arrival and departure times and the reason for any wait.

Detention is waiting time beyond agreed free time. Layover generally means a longer delay that holds the truck over. Free time, eligibility, and charges depend on the shipment’s written terms—confirm them before booking.

BOL — Bill of lading

The shipping document identifying the freight, shipper, receiver, and shipment instructions. Check that it matches the freight being tendered.

FB # — Freight bill number

The Landstar shipment reference used by our team. Include it when asking for updates or sending paperwork.

POD — Proof of delivery

The delivery record, typically a signed delivery document. Keep a readable copy with the receiver’s acknowledgment and any recorded delivery exceptions.

Record visible shortages or damage accurately and contact SCF promptly. Send all relevant document pages and include the FB # in the subject line.

• Share a lane forecast with daily load counts, expected release times, and delivery requirements.
• Flag orders that are firm versus estimates and identify the most time-sensitive freight.
• Confirm extended dock hours, weekend loading, and receiver availability.
• Discuss extra trailer needs early, including when empties should arrive and loaded trailers must leave.
• Set one point of contact for changes and review the plan as orders become ready.

Early planning helps us evaluate capacity. A forecast alone does not reserve a truck; confirm each booking and any dedicated arrangement with SCF.